Frequently Asked Questions

Astroline is a comprehensive astrology platform that provides personalized birth chart readings, daily horoscopes, tarot readings, and spiritual guidance. We combine ancient astrological wisdom with modern technology to deliver accurate and insightful readings tailored to your unique cosmic blueprint.

Our readings are based on precise astronomical calculations and traditional astrological principles. We use your exact birth time and location to create accurate birth charts. While astrology provides guidance and insights, remember that you always have free will in shaping your destiny.

For the most accurate birth chart reading, knowing your exact birth time is ideal. However, if you don't know your exact time, you can still get valuable insights from your Sun and Moon signs. Your birth certificate usually contains this information, or you can ask family members.

A complete birth chart reading includes your Sun, Moon, and Rising signs, planetary positions in all 12 houses, major aspects between planets, and detailed interpretations of how these cosmic influences shape your personality, relationships, career path, and life purpose.

Your birth chart remains constant, but you can benefit from regular readings during significant life transitions, at the start of each year, or when facing important decisions. Daily horoscopes provide ongoing guidance, while in-depth readings are recommended quarterly or during major planetary transits.

Yes! You can purchase readings as gifts for friends and family. You'll need their birth date, time, and location. Many people enjoy exploring compatibility readings with partners or getting readings for children to understand their unique traits and potential.

Your first 3 days cost only €1, giving you full access to all premium features including personalized readings, daily insights, and chat with astrologers. After the trial, the subscription continues at €39.99/month. You can cancel anytime during or after the trial period.

Yes, you can cancel your subscription at any time from your account settings. There are no cancellation fees. If you cancel during the trial period, you won't be charged the monthly fee. After cancellation, you'll retain access until the end of your current billing period.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. All payments are processed securely through encrypted payment gateways. Your financial information is never stored on our servers.

We offer a 14-day money-back guarantee if you're not satisfied with your reading. Please review our refund policy for complete details. Refund requests can be submitted through your account or by contacting our support team.

Absolutely. We take your privacy seriously and use industry-standard encryption to protect your data. Your birth information and personal details are stored securely and never shared with third parties. Read our privacy policy for complete details on how we protect your information.

Yes! Astroline is fully optimized for mobile devices. You can access all features through your mobile browser. We're also working on dedicated iOS and Android apps that will be available soon for an even better mobile experience.

Click the "Forgot Password" link on the sign-in page. Enter your email address, and we'll send you a secure link to reset your password. If you don't receive the email within a few minutes, check your spam folder or contact our support team.

Your Sun sign represents your core identity and life purpose. Your Moon sign reveals your emotional nature and inner self. Your Rising sign (Ascendant) shows how others perceive you and your approach to life. Together, these three form "The Big Three" of your astrological profile.

Compatibility readings analyze the astrological synergy between two people by comparing birth charts. We examine how your planets interact, identify areas of harmony and challenge, and provide insights into relationship dynamics, communication styles, and long-term potential.

Tarot readings use a deck of 78 symbolic cards to provide guidance and insights into your questions and situations. Each card carries specific meanings that, when combined in spreads, reveal patterns and possibilities. Our expert readers interpret the cards in the context of your unique situation.

Astrology reveals cosmic influences and potential trends, but it doesn't predict a fixed future. Think of it as a weather forecast for your life - it shows conditions and possibilities, but you always have free will to make choices. Astrology empowers you to navigate life's opportunities and challenges with awareness.

Angel numbers are repeating number sequences (like 111, 222, 333) that carry spiritual messages from the universe or your guardian angels. When you notice these patterns frequently, they're believed to be divine guidance offering encouragement, warnings, or insights about your life path.